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Learning is a never-ending journey. I've learned much from my mentors, from the wise sages in my life. I feel it is important to share and pass along some of what I have learned – and continue to learn. I believe we are all responsible for smoothing the path for those who come after us. And I know that we are all connected and here to support one another.
My purpose is to:
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Tim Sanders the former leadership coach at Yahoo, reinforces the power of perspective in his work on likeability. He says to “think of your perspective as your operating system. It determines your reactions and your reflexes. A new perspective will yield new reactions and reflexes.”
While we can’t control others, we have control over our own operating system. I think this is a metaphor to remember.
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Hey, Jann,
Thanks for the link to my blog article (http://blog.c3oc.com/index.php/2008/01/10/call-centers-and-the-2-minute-rule/), but I just wanted to correct your verbiage a bit .. I'm not Tim Sanders!
I just quoted him in the posting.
- Philippe
Posted by: Philippe Mesritz | March 20, 2008 at 12:02 PM