Recently, I participated in a webinar sponsored by Harvard Business Impact which exists “to accelerate strategy execution and build a pipeline of future-ready leaders.” David Deming, the current dean of Harvard College, was the featured speaker. He co-founded the Skills Lab, which creates performance-based measures of “soft” skills such as teamwork and decision-making—the soft skills.
Deming described an essay about the future of the labor market written by Alex Imas called “What will be scarce?” Imas argued that material abundance and content creation from transformative AI will create a “post-commodity economy and increase the importance of products in which the human touch has intrinsic value, what he calls the ‘relational’ sector.’” Basically, consumers want a person involved.
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